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Lisa Serratos-McGregor Realtor & Team Leader
Phone
(206) 261-5884
Fax
(253) 288-8035
Toll Free
(800) 397-8205 x0
E-Mail Us
Keller Williams Realty
1002 15th St. SW #106
Auburn, WA 98001


 
 
You'll Love Working with Us, Thanks For Stopping By!

What Our Customers Say about the Serratos-McGregor Team

To: The Serratos-McGregor Team,

Lisa Serratos-McGregor was referred to us by a friend from work. When we first met her, she presented herself in a very professional manner, but also was very attentive to our needs and she payed close attention to our over all situation. This was surprisingly refreshing. She made us feel like we were her only clients. We became quite demanding of her. We called her often and wanted to view multiple properties on our schedule. I can honestly say (and again this is a surprise as to how she and her team can pull this off) that she NEVER failed us. She accommodated our schedule and met with us, answered our calls, and made us feel very special EVERY time. We ran into a situation where we made an offer on a home (with a lot of her help), only to retract the offer two days later, which was completely our decision. We felt terrible about the time and energy that Lisa and her team had invested in us, only for us to "pull the plug". We did experience a bit of an emotional collapse after being so excited about the prospect of a new home and then stopping the process. Once again, Lisa and her team made us feel important and special, as if we are their only client. She never displayed any sort of disappointment toward us regarding our decision. She continues to send us listings and checks in with us periodically. She is such a great person. She does not pressure us in any way, but let's us know that she and her team are there for us. She's like the throttle on a good running race car. If you press down on it (ask for power) she responds accordingly (FAST). If you let off the gas, she slows down. If you slam on the brakes, she backs off. Lisa Serratos-McGreggor at Keller Williams Auburn will be our Realtor for life!! We may not buy a new home tomorrow, but she will be there for us when we do. I have recommended her to many people I know and will continue to do so because she is a person that cares about people!!! Something that isn't common these days! Not surprising, I continue to hear her name brought up around the Puget Sound area randomly by people I don't know. This just speaks to her and her teams people skills, and their ability to reach out and be memorable in a persons mind.

We love you Lisa......(even though we didn't tell you already)

Love,

Rick, Erika, Samantha, Margaret, Abigail, and Jennifer McLachlin


When asked what she liked about our services, Beth replied: Everything! It was a very stressful time in my life, going through a divorce, new job, moving. They walked me through the whole process. My house sold in only 10 days in a terrible market and a horrible snowstorm!
 
Beth L.

Our First House!

Everyone that helped us was very efficient and was able to answer all our questions in a timely manner. We were carefully guided through every step of the process. Very helpful!
 
Herb & Tina C.

More kind words!

One of our very sweet clients sent us a gift basket full of goodies! The enclosed card read: Mission accomplished. Thank you Lisa and Audrey and everyone who helped me snag my condo! Sol M.

Past Clients:

"I have known Lisa for many years now. I watched her start out as a struggling new real estate agent working for another agency to the accomplished agent she is now. She has the "go get 'em" attitude and pulls for you the entire way. She found our initial home and years later, got it sold under very difficult circumstances. Which could have failed if she id she did not go the distance for us to get it done." Brian S. 

 

Other Agents and business partners: Lisa is the consummate Realtor who is affiliated with the number one rated real estate franchise for customer service by J.D. Power & Assoc. - Keller Williams. Combine Lisa's dedication & commitment to the practice of real estate sales along with the support of Keller Williams Realty and you have a winning combination! I'm confident Lisa will surpass all your expectations!"  Paul R.

"Lisa is very professional and courteous as an agent. She has a gift for keeping her clients engaged throughout the home buying process. When I receive something from her office I know all I need to do is check things off as I am confidant everything is there and current. She is a true PRO!"  Tim G.

I have enjoyed working with Lisa to help assist our clients in purchasing there homes. It is my impression that Lisa is very hard working and extremely knowledgeable at what she does."  Kenton B.

  Lisa is a go getter who takes her work and clients seriously. Providing top-notch service with her team of Realtors. Lisa is an asset to our company and will go above and beyond to provide excellent service to her clients."  Debbie R. Broker of Keller Williams


Another first time buyer!

Buying our first home was a wonderful experience thanks to The Serratos Team. Lisa went above and beyond to make sure we got the house we wanted. We recommend the Serratos Team to all of our friends and family. Jenn & Shawn

More kind words from a repeat customer

The Serratos Team is very personable, took the time to get to know us, worked with us through all the emotional upheaval regarding the sale of our parent's estate. Karen B.

1st Time Buyer

Dear Lisa and Carolyn,
Thank you both so much for all you did to help us find your first home. This was a big step for us, and working with you made it much more enjoyable and less nerve-racking than it could have been. With your help, we feel like we've found a very good house, and we're excited about slowly putting our plans for making it our own into action. You are both certainly invited to the housewarming, but it may be a while before we've painted and have enough furniture to invite people over, so don't worry if you don't hear about it soon. We wish you all the best for the coming year, and will recommend you to anyone we hear will be buying or selling their home soon.   Thank you so much!   Bimi & Chris

More kind words from additional customers

Dear Lisa, Let me preface by saying that I have been looking for a great agent to help my sister since last summer. Your team did such a wonderful job and she is so happy! Thanks again for your professional, pleasant,helpful, wonderful, above and beyond the call of duty TEAM! Michael K.

Thank you so much for all you did to help us find our first home. Working with you made it so much more enjoyable and less nerve-wrecking then it could have been. We wish you all the best and will recommend you to anyone we hear that will be buying or selling their home. Everyone on the team knowledgeable about us and the house we were selling. They provided feed back to us about people looking at our home. They even helped us on remodeled ideas and suggestions from curb appeal to bathroom fixtures. The experience was good and ''short''.  We had the Serratos team list our home and it was sold in less then three weeks. I will refer anyone who wants to buy or sell. Bill and Vickie T

The whole team was very pleasant to deal with very expedient. I would refer anyone I know looking to buy or sell to this team. I would like to express how nice it was to deal with the Serratos team in finding my home. Thanks Keith J

The team did everything they could possibly do to help make things smooth, between the mortgage company to the seller they deserve a big thank you! Marvin and Tammy C.

 The communication was great. Anything we needed they were there for us. I was amazed at how you all worked as a team. Sometimes people use the term ''team.'' But are actually competing rather than helping each other out. Great job Adam and Wendy. We I liked the ''team'' atmosphere with everyone working to develop and achieve the professionalism to meet my needs. Joyce D

My store was ''for sell'' for many months and on multiple listing. After it was used in the Serratos team news-letter we had a buyer and got it sold! Thanks, Lynda D

 The team was awesome, they kept me updated and informed of everything Israel D.  The Serratos team was always professional, courteous, and going the extra mile to accommodate, support, and provide excellent service to our family. We were never disappointed in all of the services the team offered. I'm so pleased to say the Serratos team continues to stand by us supporting, encouraging. Always ready to give us a helping hand or ear to listen to. The Serratos team valuable and impeccable. Fasil and Susan T

 The Team went out of there way to be available for us! Never left us hanging always gave excellent advice. Absolutely very professional and yet very friendly service. Steve and Lisa W

 Great service all around! Always available, quick to follow up helpful suggestions and guidance throughout the entire process The communication was great ! Anything we needed they were there for us The Serratos team had the best customer service 5 star quality. They are always available to answer our questions, show us homes and help us with the process all the way to the end. Justin and Sonya C

 Thank you so much for all you did to help us find our first home. Working with you made it so much more enjoyable and less nerve-wracking then it could of been. We wish you all the best and will recommend you to anyone we hear that will be buying or selling their home. We appreciate everything you did for us. You are all just great! Sincerely Jeff and Debbie

 Thank you for all your hard work selling our house. We really feel confident that you got us the most money for our house thank you! Katie and Ethan

Great service all around! Always available, quick to follow up helpful suggestions and guidance throughout the entire process. I was amazed at how you all worked as a team. Sometimes people use the term ''team.'' But are actually competing rather than helping each other out. Great job Team!! Adam and Wendy W.


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